Build Customer Driven Products Faster with Higher Quality

Capture screenshots or record interactive user experience with voice-over to provide additional details and feedback.

• Eliminate ambiguous feedback using annotations
• Protect sensitive information (PII) with built-in algorithms
• Transcribe voice feedback to text

Capture comprehensive context with each ticket submission without any effort from the end user. 

• Capture user, device, and application context
• Enhanced bug understanding and streamlined troubleshooting
• Extend diagnostics to include data from custom applications, networking equipment and system logs

Eliminate the need for code editors to view diagnostics.

• Rich diagnostics right within the issue-tracking systems
• JSON view of diagnostic information
• View and filter network logs, console logs, cookies, local storage, IndexedDB

Seamlessly integrate with any issue-tracking system, including proprietary solutions.

• Jira, Azure DevOps, GitHub Issues, HubSpot, and Slack
• Open APIs for integration with proprietary issue-tracking systems
• Rich view of diagnostics within your issue-tracking system or service desk

Templates to eliminate monotonous task of manually filling every field for every issue.

• Prepopulate issue fields
• Customizable per user
• Available on all platforms

Customize to match your company and application's branding.

• Custom branding
• Webhook integration
• Mask personally identifiable information (PII)

Configure the connection to your issue tracking system, download browser extension(s) and/or desktop application(s), and invite your team to capture and file bugs.

• Browser Extensions - Edge, Chrome, Safari
• Desktop Applications - Mac, Windows
• Integrate into CI/CD Pipeline